Terms of Service

1. The Service

OnlyCommon is a business service that helps partner companies privately identify the customer and prospect accounts they have in common, and coordinate around those shared accounts. We may update, improve, or change the Service over time.

2. Eligibility and accounts

• You must be at least 18 years old and use the Service for business purposes.
• You agree to provide accurate information and to keep it up to date. Certain features require a verified work email address.
• You are responsible for activity that occurs under your account and for keeping your credentials secure. Notify us promptly of any unauthorized use.
• Workspaces may have multiple members. The Customer is responsible for its members' use of the Service.

3. Customer Data and your responsibilities

"Customer Data" means the lists and other information you upload to or generate through the Service.

• You retain ownership of your Customer Data. You grant us a limited license to host, process, and use it solely to provide and support the Service.
• You are responsible for your Customer Data and your right to use it. You represent and warrant that you have all rights, permissions, and lawful bases necessary to upload Customer Data and to have it processed as contemplated by the Service, including, where applicable, with respect to any personal data of individuals contained in it.
• You will not upload information that you are not permitted to share, that infringes the rights of others, or that violates applicable law.
• With respect to personal data contained in Customer Data, you act as the controller and OnlyCommon acts as the processor, processing such data on your behalf and under your instructions as set out in these Terms and our Privacy Policy (and any separate data processing terms we make available).

4. How matching works

When you run a match, only the accounts that appear on both parties' lists are revealed to the other party. Accounts that do not match are not disclosed, and your full list is not shared with the other party. You are responsible for choosing your partners and for your use of any results.

5. Acceptable use

You agree not to:

• Use the Service in violation of any law or third-party rights;
• Upload data you do not have the right to use, or that contains malicious code;
• Attempt to gain unauthorized access to the Service, other accounts, or related systems;
• Interfere with or disrupt the integrity or performance of the Service;
• Reverse engineer or attempt to derive source code, except to the extent permitted by law;
• Resell, sublicense, or provide the Service to third parties except as expressly permitted; or
• Use the Service to send unsolicited communications in violation of applicable law.

We may investigate and take appropriate action, including suspending or terminating accounts, for violations.

6. Plans, lines, and payment

Lines. Usage of the Service is measured in "lines." A line corresponds to one account record processed in a match. Your plan or purchase determines how many lines you have available.

Subscriptions. Paid subscriptions provide a recurring allocation of lines for each billing period. Unless stated otherwise, unused subscription lines do not roll over and refresh at the start of each period. Subscriptions renew automatically until cancelled.

Line packs. You may also purchase one-time line packs. Line packs are valid for a limited period after purchase (as stated at the time of purchase) and are used in addition to any subscription lines.

Free tier. We may offer a free tier with a limited line allowance. We may change or discontinue free offerings at any time.

Payments and taxes. Payments are processed through a third-party payment provider that may act as the merchant of record for your purchase. Applicable taxes are calculated and handled as part of the checkout process. You authorize charges for the plans and purchases you select.

Changes, cancellation, and refunds. You may change or cancel your subscription as described in the Service. Upgrades may take effect immediately on a prorated basis; downgrades and cancellations generally take effect at the end of the current billing period, and you retain access until then. You may request a refund within 14 days of a payment, as described in our Refund Policy.

Price changes. We may change pricing prospectively; changes will not affect the current paid period.

7. Intellectual property

OnlyCommon and its underlying software, design, and content are owned by us or our licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms. You may not use our trademarks without our prior written consent. Any feedback you provide may be used by us without restriction or obligation to you.

8. Confidentiality

Each party may have access to the other's confidential information. Each party agrees to protect the other's confidential information and to use it only as needed to exercise its rights and perform its obligations under these Terms.

9. Third-party services

The Service may interoperate with third-party services. We are not responsible for third-party services, and your use of them is subject to their own terms.

10. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that results will be accurate or complete. You are responsible for your decisions based on the Service.

11. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenues, data, or goodwill. To the maximum extent permitted by law, our total liability arising out of or relating to these Terms or the Service will not exceed the amounts you paid to us for the Service in the 3 months preceding the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

12. Indemnification

You agree to defend, indemnify, and hold harmless OnlyCommon from and against claims, damages, and expenses arising out of your Customer Data, your use of the Service, or your violation of these Terms or applicable law.

13. Term, suspension, and termination

These Terms remain in effect while you use the Service. You may stop using the Service and close your account at any time. We may suspend or terminate access if you breach these Terms, fail to pay, or use the Service in a way that may cause harm or legal risk. Upon termination, your right to use the Service ends; certain provisions that by their nature should survive will survive.

14. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you. Your continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.

15. Governing law and disputes

These Terms are governed by the laws of Romania, without regard to conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the courts located in Bucharest / Romania, except that either party may seek injunctive relief where appropriate.

16. General

These Terms, together with our Privacy Policy and any documents they reference, are the entire agreement between you and OnlyCommon regarding the Service. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Nothing in these Terms creates a partnership, agency, or employment relationship between the parties.